Privacy Policy

How Panamorphix collects, uses, stores, and protects personal data.

Introduction

Panamorphix Ltd ("we", "our", or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services.

We are committed to complying with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable data protection laws.

Data Controller

Panamorphix Ltd is the data controller responsible for your personal data.

If you have any questions about this Privacy Policy or how we handle your data, please contact us using the details provided at the end of this policy.

Information We Collect

Information You Provide Directly

We collect information that you voluntarily provide to us, including:

Enquiry Submissions: Name, email address, organisation name, and messages you choose to send.
Communications: Any information you provide when you contact us directly.

Information Collected Automatically

When you visit our website, we automatically collect certain technical information:

Usage Data: Pages visited, time spent, navigation patterns, scroll depth.
Technical Data: IP address, browser type, device information, operating system.
Cookies: Small files stored on your device. See our Cookies Policy for details.

How We Use Your Information

We use your personal information for the following purposes:

Service Delivery: Responding to enquiries and maintaining business communications.
Website Improvement: Analysing usage patterns to enhance user experience.
Legal Compliance: Meeting regulatory requirements and protecting our legal interests.
Security: Detecting fraud, protecting against security threats, and maintaining system integrity.

Legal Basis for Processing

Under UK GDPR, we process your personal data based on the following legal grounds:

Legitimate Interest: For website analytics, security, and business communications.
Contract: When necessary to fulfil our services or respond to your requests.
Consent: For marketing communications and non-essential cookies.
Legal Obligation: When required by law to retain or process certain information.

Data Sharing and Third Parties

We may share your information with trusted third-party service providers:

Hosting Services: Replit and related infrastructure providers for website hosting.
Analytics Providers: Service providers used for aggregated website performance analysis where enabled.
Professional Services: Legal, accounting, and other professional advisers where necessary.

Your Rights

Under UK GDPR, you have the following rights:

Right of Access: Request a copy of your personal data.
Right to Rectification: Request correction of inaccurate data.
Right to Erasure: Request deletion of your personal data.
Right to Restriction: Request that we limit how we use your data.
Right to Portability: Receive your data in a structured, machine-readable format.
Right to Object: Object to processing based on legitimate interests.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry data is typically retained for up to 3 years. Technical logs are retained for up to 12 months.

Contact Us

For privacy-related enquiries or to exercise your rights, please contact us:

All enquiries: hello@panamorphix.com